Returns & Exchanges

At Elevate, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the unworn items with original tags attached into their original packaging and include the provided packing slip.

3

Ship It Back

Print your prepaid shipping label, attach it to the outside of your box, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing